I think good work is actually a type of intimacy. Sometimes a baby born into the program reaches out and touches you. That intimacy is tangible and obvious with a sweet face. Then, there are the hours you sit at a computer cleaning databases to show this program for the baby and her mom (from a previous post!) work. Sometimes it is easy, but a lot of the time it is long-held intention and effort. It helps to have a profession that can physically touch you from time to time. Especially like this!